Jennifer M. Lucero, Inc. is my real estate business. I have been helping families, buy and sell, their houses for five years and I love it!
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The areas I serve include: Fontana, Rancho Cucamonga, Rialto, and the remaining cities of the Inland Empire. I serve the high desert cities and some of Los Angeles County, as well. I have accessibility to coordinate real estate services for the entire United States. 
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I am honored to work with our community heroes and I offer amazing benefits for: law enforcement, firefighters, teachers, health care workers, and our military, both veterans and active duty. Please feel free to contact me directly for more information. 
 
I have been a resident of Fontana for over 15 years. I love to serve our community and I look forward to building long lasting relationships with all of you!

For nearly 130 years, Banner Bank has been helping businesses and individuals pursue their financial goals. We believe getting to know you is essential to offering solutions and supporting your success.

Our approach is one reason Money Magazine named Banner the Best Bank in the Pacific Region of the U.S. in 2018. It’s also why Forbes has named us one of the 100 Best Banks in America three years running, and Bauer Financial has repeatedly given us their top 5-Star Rating.

But what really makes it all worthwhile is connecting with the people of Southern California. As a proud member of the Fontana Chamber of Commerce, we’re honored to serve the community.
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We look forward to meeting you and hope you’ll visit our nearby Rialto branch at 255 S. Riverside Ave., open 9 a.m.-5 p.m. Monday-Thursday, and 9 a.m.-6 p.m. Friday. To learn more or locate any of the 31 Banner Bank locations in California, visit bannerbank.com or call 800-272-9933.

COSTA MESA, Calif.: 8 May 2019 — The Environmental Protection Agency (EPA) estimates that $473 billion in drinking water infrastructure investment will be needed during the next 20 years as aging pipes and treatment and storage facilities require upgrades and replacement. According to the J.D. Power 2019 Water Utility Residential Customer Satisfaction Study, released today, the ability of water utilities to successfully manage that process will increasingly be determined by how well they communicate with customers while also minimizing service interruptions and quality issues.
 
”The good news is that customer reports of water quality issues have been declining steadily from the highs we saw in 2016, and that’s having a positive effect on water utility customer satisfaction," said Andrew Heath, Senior Director of the Utility Practice at J.D. Power. “However, water utilities nationwide are staring down a period of massive infrastructure investment, construction and possible disruption.
Effective communication will be critical throughout the process."
Following are key findings of the 2019 study:
 

• Water quality problems decline: Reports of water quality issues have declined to 29% of all residential water customers from a high of 34% in 2016. The most frequently cited quality issues are low water pressure (12%) and bad taste (10%).

 

• Water quality and service interruptions still present serious challenges: Water quality issues and service interruptions have the most significant negative effect on water utility customer satisfaction. Water quality issues, such as low pressure or bad taste, are associated with a 104- point decline (on a 1,000-point scale) in customer satisfaction scores, while service interruptions are associated with a 50-point decline in customer satisfaction.

 

• Customer awareness of infrastructure investment drives goodwill: Customer awareness initiatives focused on infrastructure investments can significantly offset declines in customer satisfaction. Satisfaction among customers who are aware of utility efforts to replace old water infrastructure are 48 points higher, on average, than among those who are unaware of such efforts. Additionally, satisfaction among customers who say their water utility does a good job maintaining current infrastructure are 248 points higher, on average. than among those who are unaware of utility infrastructure investments.

 
Proactive communications Have powerful effect, but few utilities deliver: Overall satisfaction scores afe 84 points higher when customers recall receiving a proactive communication from their utility (e.g., phone call, e-mail, text message, social media message) than when customers do not recall a proactive communication. Despite the powerful effect proactive communication has on customer satisfaction, just 28% of water utility customers recall receiving any communications.

Study Rankings by Region
The following utilities rank highest in customer satisfaction in their respective region:

Inland Concrete Constructors (ICC) is an Inland Empire based concrete contractor that specializes in the industrial and commercial markets.
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Through a commitment to quality, safety, and customer satisfaction, it is our mission to be recognized as the premiere concrete company in the region. ICC has a proven track record for meeting schedule through our highly skilled workforce, while providing clients the highest quality product and competitive pricing. 

Inland Concrete Constructors was founded in 1992. We have grown steadily since that time, having finished in the top fifty in national concrete revenue for several years running according to Concrete Construction Magazine's annual CC100 issue. Our commitment to customer satisfaction has caused us to constantly evaluate our offerings so as to best match them with our clients' needs. Whether through the skill and precision of our in-house Place and Finish Division, the experience and knowledge provided by our team of Superintendents and Foremen, or the commitment and character of our Management Team, ICC is committed to servicing our clients in a manner that exceeds all expectations.